top of page

Mess 'n' Me
Terms and Conditions 

Health and safety

  • Parent/caregivers are to accept full responsibility for the safety and supervision of your child/children whilst attending a Mess ‘n’ Me session including when leaving the room or venue for any reason. Please do not leave your child unattended at any time.

  • The activity floor and trays may become slippery, please walk, and take extra care to avoid injury. Mess ‘n’ Me accepts no responsibility for any injuries sustained during a session. 

  • We recommend attending in clothing that both you and your child don’t mind getting dirty or stained. We take no responsibility or liability for any damage, stains, or marks to personal belongings and clothing.

  • All products used are non-toxic and taste proof, however products are NOT intended to be eaten. 

  • All products and resources are chosen with the knowledge that there will be constant adult supervision.

  • Please be advised we cannot cater for any dietary requirements. Mess ‘n’ Me will not accept any responsibility should your child encounter an allergic reaction during a session. 

  • Please advise of any special need’s requirements at time of booking, we will do our best to be as inclusive as possible. 

  • Please advise a staff member immediately if any bodily fluid spills occur during a session.

  • If any incident or injury occurs, please let a staff member know to allow for an incident report to be taken. 

  • Mess ‘n’ Me takes no responsibility for loss, theft or damage of personal belongings during a session.

  • Please do not attend a session if you or your child is showing signs of sickness, We reserve the right to ask you to leave if you or your child display signs of sickness to being contagious to others.

 

Attendance 

  • Please note that you take full responsibility for the session you book. No refunds will be given, and session swaps are NOT available. 

  • Please see a staff member upon entry to each session to check in. 

  • Only ONE accompanying adult is permitted per booking, please discuss with staff if an extra adult plans to attend.   

  • Mess ‘n’ Me takes no responsibility should you not attend a session at the correct time. No refunds or session swaps will be given. 

  • Bookings must be made prior to attending a session. We reserve the right to turn you away if you have not made a booking. 

 

Payment 

  • Full payment is required at time of booking. 

  • Payment is non-refundable and non-transferable. This includes non-attendance due to illness.

 

Party’s 

  • Party bookings require a 50% deposit at time of booking. This deposit is non-refundable. 

  • Party payment is to be paid in full within 14 days of the party. 

  • The full payment of the party, excluding the deposit is non-refundable within 7 days of the party.  

 

Cancellations

  • Mess ‘n’ Me reserves the right to cancel a session due to lack of attendance, minimum participant numbers not met or for unforeseen circumstances. In this case, a make-up session will be held and if this is not possible, a full refund or a credit to be issued for future sessions.

 

Photo consent 

  • Photos and videos will be taken during the sessions for promotional use only. For website, social media and advertising purposes. If you do not wish to have photos taken of yourself or your child during the sessions please state that on your booking form and advise us on your arrival. 

​

bottom of page